Downtown Toyota Recognised at the 2025 Toyota Australia DOTY Awards

This month, Toyota Australia hosted its annual Dealer of the Year (DOTY) Awards, an evening that honours the best in the industry, and the people who drive it forward.

A Year of Challenge, Change and Championing Excellence

We’re incredibly proud to share that Downtown Toyota was once again recognised across multiple categories, affirming the resilience, talent, and dedication of our team throughout a demanding year of growth and change.

Our 2025 DOTY Achievements Downtown Toyota took the stage with pride, earning awards that reflect the breadth of talent across every corner of our business:

• Service Excellence – Bronze Award Recognising the exceptional efforts of our Service team under challenging conditions.
• Business Management – Bronze Award Celebrating our Admin team for their outstanding performance behind the scenes.
• People & Culture – Bronze Award A special shout-out to Nicole Hamilton and everyone who supported our ongoing efforts to foster a strong, inclusive, and values-driven workplace.
• Sales – Silver Knight Status Our combined Sales team achieved an elevated level of recognition for their incredible work throughout the year.
• Fleet Management – Gold Award The highest honour in the state, awarded to our Fleet team for the second year in a row. This back-to-back win marks us as the #1 dealership in Queensland for Fleet Management.
  
  

A Moment to Reflect and Look Ahead

This year’s recognition holds special meaning as we navigated one of our most transformative years yet including the successful transition into new facilities across all three of our sites. Through it all, our team remained focused, adaptable, and committed to delivering the best possible experience to our customers.

The Downtown Difference

These achievements belong to every individual who makes up the Downtown Toyota family. From the service bays to the showroom, the admin desks to the fleet office, it’s your dedication, teamwork, and tenacity that continue to raise the bar.

Thank You

We’re grateful to Toyota Australia for these acknowledgements, and to our loyal customers and community for their ongoing trust. These awards remind us not just of how far we’ve come, but how much more we’re capable of achieving together. Here’s to a year of milestones, and to the many more ahead.