3 Ways Downtown Toyota Aims to be the Best Used Car Dealer in Brisbane

At Downtown Toyota, we strive to encourage and empower our customers, streamlining the car buying process with one-touch sales specialists to be the best used car dealer in Brisbane.   When it comes to finding the perfect used car for your needs, preferences, and budget, we’re the experts. In fact, our pre-owned vehicle division is renowned for its customer service standard (with 611 Google reviews and an average rating of 4.6 we’re one of Brisbane’s top two Toyota Dealers), from your first enquiry right through to when you drive away in your new vehicle. Our wide range of used vehicles, including Toyota Pre-Owned Certified vehicles, means that there is something for everyone. Whether you’re looking for a larger car to fit your growing family or a quality sports vehicle with all of the extras, Downtown Toyota has the car for you.    

One-Touch Sales Specialists

At Downtown Toyota, we strive to make your experience of buying a used car as easy and seamless as possible. That’s why we will ensure that you are dealing with the same sales specialist throughout the entire process. Unlike other used car dealers in Brisbane where you may have one salesperson walk you through our available models and their features, then another person to organise financing for your chosen vehicle, and yet another representative for accessories and aftermarket options such as tinting, paint protection, and more, Downtown Toyota has simplified the process. Our one-touch sales specialists are experienced and equipped to assist you with everything you need to buy the best used car for your needs and budget. This means you will have one person to answer any questions or concerns you may have, knowing that they are up to speed on exactly what you’re looking for. From sales and pricing to finance options and even car insurance, you will be working with the same friendly team member, streamlining the car buying process. In fact, our one-touch sales approach will have you driving away in your new vehicle in less than half the time it would take to go back and forth between different salespeople, having to explain your situation and preferences to each new person.  

Certified Pre-Owned Vehicles Range

Another reason that makes Downtown Toyota one of the best used car dealers in Brisbane is our range of Toyota Certified Pre-Owned (TCPO) vehicles. Our TCPO vehicles must meet a strict set of criteria to become certified, ensuring that the vehicle is no older than ten years with low mileage and a full service history. All Toyota Certified Pre-Owned vehicles have also passed an extensive 90-point inspection carried out by qualified Toyota Technicians, giving you confidence in the quality and condition of the vehicle. We also provide a comprehensive CarHistory check as well as a one-year Toyota-backed warranty and 12 months of free Toyota roadside assist. Our TCPO program is designed to help buyers make an informed decision when purchasing a used car, avoiding many of the risks associated with buying used, from unseen accident damage to stolen or encumbered vehicles. When you buy a Toyota Pre-Owned Certified vehicle, you can rest assured that you are buying a quality used vehicle in great condition, leaving nothing to chance with our thorough car history check.

Personalised Walkthrough Videos

At Downtown Toyota, we are always working on improving our customer experience by empowering our guests with as much information as possible. And with the current market evolving to meet the changing needs of our post-pandemic customers, many buyers are choosing to do more online research before visiting a used car dealer. This is why we now offer personalised walkthrough videos of our quality used cars conducted by our pre-owned car specialists. If you’re interested in one of our pre-owned vehicles, talk to us today to request a personalised walkthrough video. This includes a full audio and visual walkthrough of the vehicle with an explanation of all of the features and benefits the car offers, as well as showing you the car in action. For example, if the car that you’re interested in has a kick panel to open the boot of the vehicle, our sales specialist will demonstrate in the video how that works. You can even request specific features you would like to see in action, as each walkthrough video is made at the request of our guests and can be personalised to show exactly what you want to see.  

The Downtown Toyota difference is that we endeavour to encourage and empower each customer with our one-touch sales specialists, certified pre-owned vehicles, and personalised walkthrough videos. We aim to be the best used car dealer in Brisbane by constantly working to make the process of buying a used car as easy and streamlined as it can be for you, allowing you to sit back and enjoy the purchase of your new vehicle.   If you’re considering buying a pre-owned vehicle, browse our wide range of available vehicles online, or call us on 07 3896 0100 to talk to one of our pre-owned sales specialists.