Haydn Kendall: Steering Excellence at Downtown Toyota
Haydn Kendall: Steering Excellence at Downtown Toyota
Haydn Kendall, the used car sales Manger at Downtown Toyota in Brisbane, Queensland, is a prominent figure in automotive sales with a decade of experience. His journey in the industry is marked by significant achievements in sales, customer service, and team leadership. Haydn combines his extensive automotive knowledge with a passion for technology and photography, making him a multifaceted leader at Downtown Toyota.
In his role, Haydn has refined his skills in negotiation and customer engagement, utilizing advanced sales software to stay ahead in the fast-paced automotive market. His approach to sales is deeply customer-focused, ensuring that every client receives personalized service that makes their purchasing experience exceptional. Haydn's leadership extends beyond mere sales; he is dedicated to mentoring his team, fostering an environment of growth and excellence. Under his guidance, the pre-owned Sales Team has consistently exceeded their targets through innovative training programs and a collaborative team spirit.
Beyond The Showroom
Downtown Toyota, he dives into his hobbies with the same passion he brings to work. Originally from Cairns, Haydn loves capturing everything from the sprawling landscapes to the tiny wonders of nature through his lens. It’s his way of unwinding and appreciating the world’s beauty.
Sports have always been a big part of his life, too. From playing field hockey since he could walk to being a semi-pro umpire, Haydn has picked up more than a few life lessons on resilience and keeping cool under pressure—skills he uses every day when leading his team.
But it's not all about being on the go for Haydn. He treasures his quiet time spent camping and fishing, soaking in the tranquility of nature. These moments not only recharge him but also strengthen his connections with his young family and the community. Haydn values the friendships and ties he’s built over the years, enjoying a well-rounded life that balances the hustle of a busy dealership with the calm of suburban life and outdoor escapes.
What People Are Saying About Haydn
See What Our Customers Think
Rajesh Chand
Mar 22, 2025I had a very positive experience purchasing our Toyota RAV4 Hybrid Cruiser from Downtown Toyota Morningside. Leon was friendly knowledgeable , helpful, prompt and provided courteous response. Melany… Read More
Cameron Wilson
Mar 21, 2025We had an excellent experience with the recent purchase of our new car (and trading in our old car). Leon Tran at Downtown Toyota was professional, approachable and made the whole experience seamless.
Nikhil Bechoo
Mar 19, 2025Loved the Service of the Team at Downtown Toyota, they are some of the best team I have worked with. If you're looking to buy your first car with a smooth and seamless process, ask for Nav, Todd, Kati… Read More
John Perrier
Mar 19, 2025Did a great job with service and delivery. And I absolutely love my new car.
Paul Mc Lachlan
Mar 18, 2025Felt really well looked after. Got the car early and smoothly. Highly recommend the team
Barchie Australia
Mar 17, 2025After a disastrous experience with another inner city dealership we contacted Downtown Toyota to purchase a new reps vehicle and spoke to Brooke who was beyond amazing. Brooke listened to what we nee… Read More
Raphael Bhattacharyya
Mar 16, 2025Great service by Ed
Brianna Grosvenor
Mar 15, 2025Downtown Toyota made the process of buying my first ever dream car so smooth. Nav, Chris & Leon were my sales associates and they all walked me through the process effortlessly and answered my many qu… Read More
Gopal Shrestha
Mar 14, 2025I had an excellent experience buying my new car at Downtown Toyota ! The staff were friendly, knowledgeable, Thanks to Nav, who made the whole process smooth and easy. I appreciated their professional… Read More
Zenith Palanga
Mar 13, 2025I had an excellent experience purchasing my vehicle thanks to Jon and Jess. From start to finish, Jon was professional, knowledgeable, and genuinely helpful. He took the time to understand what I was … Read More
L Cameron
Mar 12, 2025The guys are that rare breed of completely honest used car dealers you can totally trust. They will find the right car for your needs and be TOTALLY and brutally honest about cars and their pros and c… Read More
Shirley Bliss
Mar 6, 2025"When there is a will, there is Ed Mabrouk." This car dealership is as rare as you can find when it comes to good ol' fashion customer service - Ed was super efficient responding to my enquiry on day … Read More