Service Advisor
Downtown Toyota
Join Downtown Toyota’s Dynamic Team as a Service Advisor 🚗
Are you passionate about delivering top-notch customer service? Do you thrive in a fast-paced environment where no two days are the same?
Downtown Toyota, proudly a part of the Servco Dealer Group and Australia's leading automotive brand, Toyota, is seeking a Service Advisor to join our exceptional team.
Why Join Us?
- Competitive Remuneration: Enjoy a base salary plus performance-based incentives, reflecting your expertise and dedication.
- Career Development: Benefit from continuous training programs and clear pathways for career progression within our expansive network.
- Supportive Culture: Be part of a team that values collaboration, innovation, and excellence in customer service.
- Work-Life Balance: We understand the importance of balance and offer flexible scheduling to support your well-being.
Role Overview: As a Service Advisor, you will be the primary liaison between our customers and the service department, ensuring a seamless and positive service experience.
Key Responsibilities:
- Welcome and assist customers, accurately identifying their service needs.
- Provide detailed and transparent service estimates and timelines.
- Coordinate service appointments, ensuring efficient workflow and customer satisfaction.
- Communicate effectively with technicians and customers to relay information and updates.
- Uphold Downtown Toyota’s standards of excellence in all customer interactions.
Qualifications:
- Proven experience as a Service Advisor in the automotive industry.
- Strong interpersonal and communication skills.
- Exceptional organizational abilities and attention to detail.
- Ability to thrive in a fast-paced environment and manage multiple priorities.
- Commitment to delivering outstanding customer service.
How to Apply: If you are a dedicated professional seeking to advance your career with a reputable dealership, we invite you to apply. Please submit your resume and a cover letter detailing your relevant experience and why you are an ideal fit for this role.